Evaluating Training Service Quality Using the Fuzzy Servqual Method to Enhance Training Effectiveness at PT. XYZ. Industrial Innovation, [S. l.], v. 3, n. 1, p. 1–15, 2026. DOI: 10.58533/nttd6j73. Disponível em: https://e-jurnal.politeknikatk.ac.id/ii/article/view/127. Acesso em: 14 sep. 2026.